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Return Policy:
Other than warranty returns, new-in-box items may be returned or
exchanged up to 30 days from date of invoice date, excluding electrical
(including light bulbs and housings) and electronic parts, which MAY NOT BE
RETURNED. Items that have been installed on a vehicle, or which for other
reasons cannot be resold as new, cannot be returned. All returns are
subject to a 25% restocking fee and must include a receipt and factory
packaging. Return shipping and insurance is the responsibility of the customer.
If the part is defective or damaged in shipping, there will not be any
restocking fee charged.
Make A Return:
If you need to return a part, please click
here and fill out the form. (please do not forget the order #.) Once we
get the form, we will email back with a RMA #s
Backorders:
We try to stock all the parts we sell, but
sometimes there are backorders from the manufactures. If sr20shop.com is unable
to fill the entire order, the balance of the shipment will be placed on back
order. If there will be a significant delay, a sr20shop.comm Sales Rep will
contact you. All back orders must be canceled by customer or will be
automatically shipped upon their availability. There is no cancellation fee on
back order cancellations.
Damaged Shipment:
In the rare case your purchase arrives damaged,
please call or email us within 24 hours. We will file a insurance claim with the
carrier, and ship a non-damaged item.
Cancel Order:
If you place an order and then cancel the order
before it ships there is a 5% cancellation fee implied to the refund. You can
keep the money for in-store credit and no cancellation fee will apply. This 5%
fee is charged by our credit card processor for any refund.
Pricing:
All Pricing is subject to change at anytime.
All customers credit cards will be billed as MastaMinds Inc. our parent company.
About Our Return Policy:
Customer service is our top priority, and if
you ever have a problem or concern with an order, we encourage you to contact
us. We want you to be totally satisfied with your purchase. The staff at sr20Shop.com
is at our shop in Michigan 8-5pm Eastern Mon-Fri. Feel free to call or email us.
Laws and rules:
Many parts are for off-road use only. As with
any racing activity, there are risks at performance modifications. All
installations are at the customers own risk. sr20Shop.com/MastaMinds Inc. holds
no responsibility either implied or otherwise for mechanical, electrical or
other failure when using after market performance products. Some items listed
are legal in California only for racing vehicles which may never be used upon a
highway. ALL PARTS SOLD BY sr20Shop.com ARE SOLD ON AN AS IS BASIS, THE ONLY
WARRANTIES APPLYING TO THESE PARTS ARE THOSE THAT MAY BE OFFERED BY THE
MANUFACTURER AS LIMITED WARRANTIES. NOT ALL PARTS WILL FIT PERFECT OR PERFORM AS
DESIRED (AND IF ANYONE TELLS YOU DIFFERENT, THEY'RE LYING). THIS IS THE NATURE
OF AFTERMARKET ACCESSORIES AND PARTS. WE GET THE BEST PRODUCT AVAILABLE (BASED
ON PERSONAL/CUSTOMER EXPERIENCE, REPUTATION, ETC.). sr20Shop.com/MastaMinds Inc.
HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
AND NEITHER ASSUMES, NOR AUTHORIZES ANY OTHER PERSON(S) TO ASSUME FOR IT ANY
LIABILITY IN CONNECTION WITH THE SALE OF THESE PARTS. THE BUYER SHALL NOT BE
ENTITLED TO RECOVER FROM sr20Shop.com/MastaMinds Inc. ANY CONSEQUENTIAL DAMAGES,
DAMAGES TO PROPERTY, DAMAGES FOR LOSS OF USE, LOSS OF TIME, LOSS OF PROFIT, LOSS
OF INCOME, OR ANY OTHER INCIDENTAL DAMAGES. PARTS ARE AFTERMARKET AND ARE
INTENDED FOR OF ROAD USE ONLY. PLEASE CHECK YOUR LOCAL LAWS AND RESEARCH THE
PARTS YOU WISH TO PURCHASE TO INSURE THEY ARE THE CORRECT ITEMS YOU WANT TO
PURCHASE. Any questions or concerns, call or email us.
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